Frequently Asked Questions

 

West Coast Seeds Fundraising programs run seasonally from December 1st – April 30th. For best results you should launch your campaign in early January.

When can I apply for my fundraiser?

We accept applications at any time but it is best to apply in the fall for the following season. The program is open from December - April. Products and prices are subject to change from year to year.

How do I pay for the fundraising order?

Your organizer will coordinate with the Community Roots Coordinator to submit the master order via online or paper form.

How soon will I get my order?

Once the fundraising campaign has ended, your order will be shipped as a bulk order to the organizer within 30 days, free of charge.

What if my order is submitted after the fundraising season?

We will accept late orders on a discretionary basis. Before submitting late orders, please contact the Community Roots Coordinator.

What if there are seed packages missing or substituted in my order?

Your fundraising organizer should email community@westcoastseeds.com or call the Community Roots Coordinator at 1-888-804-8820 or 604-952-8820 (local) if you have any questions or concerns regarding your order.

If I order items from the main West Coast Seeds website, can I use these for my fundraiser?

Only the seed packages on the fundraising website will qualify for the 40% profit. Regular orders from main website will not qualify and will be subject to shipping charges.