Frequently Asked Questions

 

West Coast Seeds Fundraising programs run seasonally from January 1st – April 30th. For best results you should launch your campaign in early January.

When can I apply for my fundraiser?

We accept applications at any time but it is best to apply in the fall for the following January to April season.

How do I pay for the fundraising order?

The organizer will pay the master order by credit card or cheque, if submitting the master order by mail. If the orders are submitted by web only, West Coast Seeds will provide the 40% to the organization.

How soon will I get my order?

Once we have confirmed your order, it will be picked, packed, and shipped from our warehouse within 7-10 days.

What if my order is submitted after the fundraising season?

We will accept late orders on a discretionary basis. Before submitting late orders, please contact West Coast Seeds Fundraising Coordinator.

What if there are seed packages missing or substituted in my order?

Your fundraising organizer should email community@westcoastseeds.com or call customer service at 1-888-804-8820 or 604-952-8820 (local) if you have any questions or concerns regarding your order.

If I order items from the main West Coast Seeds website, can I use these for my fundraiser?

Only the seed packages ordered on the fundraising website will qualify for the 40% profit. Any orders from main website will not qualify and will be subject to shipping charges.